Texting Extensions
Two Way SMS MMS
The texting extension is a bi-directional text messaging application – this includes batch and scheduled texting. Automate your texting capabilities and allow your agents to track and analyze responses, customize and configure messages, easily run reports.
Texting Queue
Many customers today prefer a text message to a phone call or email when contacting a company. Agents can handle these queued messages in a timely and professional manner, and all within the UUE.
